Protecting What Matters

PharmaTuff Team

The Cold Chain Team is comprised of laboraty personel that design and qualify your shippers as well as Business Development Managers that ensure client's needs are met and find solutions for shipping problems. Contact any of our BDM's today to begin finding your Cold Chain solution!

Ray Pidock Director of Cold ChainDirector of Cold Chain - Ray Pidock

Ray has working in the cold chain industry for 20+ years and has been on the forefront of the development of 2-8C, subtemp, and CRT shipping. Through knowledge of logistics and how the pharmaceutical shipment market is changing, Ray can ensure that your shipment will arrive anywhere in the country at the right temperature. You can reach Ray at 615-521-4702 or



Chad Bonacorsi

Business Development Manager (BDM)

Chad is a sales professional with extensive experience in the sales environment. Recognized for building and developing relationships that contribute to increased sales and profitability for his clientsc Chad spearheads initiatives that align with business goals and ensure best practices.



Laura Worley

Business Development Manager (BDM)

Laura has been an account manager for multiple businesses over the past 20 years and can use her experience to ensure you are recieving the right product. Laura can guide you through the qualification process and show you how to read and interpret pack out information, qualifiction data, and the requirements needed for your cold chain shipments.



Traci DeJaegher

Business Development Manager (BDM)

Traci provides pharmaceutical manufacturers and distributors, as well as specialty pharmacies with Cold Chain solutions. After a successful career helping OEM’s and aftermarket providers with a safe alternative, Traci now advises the Pharmaceutical Industry on how to be ISTA compliant when shipping temperature sensitive products. Traci is available to discuss your packaging needs.



Chad Pfalmer

Project Engineering Manager

Chad does the design work for the Cold Chain Team at the Center of Excellence. Chad takes his decade of experience in Chemistry combined with skills in simulation and computer drafting to create a solution for any client's problems. As an ISTA CTP Level 2 certified Cold Chain Specialist, Chad understands the process of getting your shipments certified and can design a shipper to meet your needs.


John Lawson

Laboratory Manager

John spent the first six years of his professional career working as a Chemist in the Environmental Science industry. His knowledge of complex instrumentation and regulatory requirements will ensure you data is accurate and precise. With the help of his team at EFP's Cold Chain Center of Excellence, John will oversee the success of your project, from beginning to end.


Andrew Klasek

Laboratory Technician

Andrew analyzes the designed shipping solutions for clients using the Center of Excellence's thermal testing chambers and drop tester as well as compiles the report for a client once the tests are completed. Andrew has a background in Chemistry, Physics, and Computer Science. Using his background in science, good laboratory practices, and the qualification of ISTA CTP Level 1 certification, Andrew can ensure the most accurate results from your qualification tests.

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J.B. Pointdexter EFP Corp

Will Your “Pre-Qualified” Cold Chain Packaging Pass Performance Testing?

Specialty Pharmaceutical Distributors are being tasked with proving their cold chain packaging will stand up to real time temperature protection.

The accepted method of pre-qualification of parcels used to deliver prescriptions to patients or providers is static testing in thermal chambers. These tests expose the package to various, sometimes extreme external temperatures with the goal a surviving a minimum of 24 hours within label claim temperature ranges.

This testing is also subjective. The products are typically simulated using bottles of water. Probes are placed at the technician’s discretion.

URAC and other accreditation services are asking for “shipping lane testing” as further qualification of cold chain parcels. If you want to be ahead of the compliance curve, EFP can help you confirm the performance of your current cold chain packaging. Contact PharmaTuff to learn more.